Shipping & Handling
All orders are dispatched from Melbourne, VIC Australia
Orders are dispatched within 1-2 business days (Please allow extra processing days during sales and holiday seasons). All parcels are delivered by Australia Post or Sendle, you will be able to track your parcel once your order has been dispatched.
AUSTRALIA - SHIPPING SERVICES
SERVICE | ESTIMATED DELIVERY TIME | COST |
STANDARD SHIPPING (METRO AREAS) UNDER $60 | 2-7 BUSINESS DAYS | $7.99 |
STANDARD SHIPPING (METRO AREAS) OVER $60 | 2-7 BUSINESS DAYS | FREE |
EXPRESS SHIPPING (METRO AREAS) UNDER $200 | 1-3 BUSINESS DAYS | $13.50 |
EXPRESS SHIPPING (METRO AREAS) OVER $250 | 1-3 BUSINESS DAYS | FREE |
Note: NT and WA have longer estimated delivery times. We advise to purchase Express Shipping to avoid delays/disappointment.
INTERNATIONAL - SHIPPINGE SERVICES
SERVICE | ESTIMATED DELIVERY TIME | COST |
NEW ZEALAND - STANDARD SHIPPING | 8 -15 BUSINESS DAYS | $15 |
REST OF THE WORLD - STANDARD SHIPPING | 10 -25 BUSINESS DAYS | $20 |
INTERNATIONAL - STANDARD SHIPPING OVER $250 | 10 -25 BUSINESS DAYS | FREE |
Customs and Parcel Collection
Please note that payable import taxes and duties are the responsibility of the customer, please check with your local customs to gain an understanding of any duties or taxes that may apply to your order.
We are unable to process a refund for your order if you refuse payment of any incurred customs fees. If your parcel is returned to us due to a non-payment of custom or clearance fees and you request the order to be re-shipped, Tara Collective will charge you postage.
- Tara Collective is not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.
- Tara Collective is not responsible for parcels that are lost or damaged in transit.
- Tara Collective is not responsible for the cost of shipping on any returns.
- Tara Collective is not responsible for organising the redelivery or collection of parcels once initial delivery has been attempted.